Customer Service: You have email, use it

Let me tell you a few stories about companies and the way they use email. This quote appeared on one of the jewelry forums I follow. Hi I ordered a custom (ring) from …. and last contact with him was Sept. 21 stating payment recieved will be in touch soon….It’s been...

Internet Business Is Still Business

I’ve said it over and over, and you’ve read it or heard it over and over, but it bears repeating again. Your internet business is still a business and it needs to be run like one. This really starts hitting home as the economy starts to become tight and...